Once the flames are out, every moment counts. Swift action is essential to limit further damage and achieve the best restoration results. First Call is ready around the clock to respond immediately, delivering expert fire damage restoration services in Durango, CO, Cortez, CO, Pagosa Springs, CO, and surrounding communities.
Even after flames are put out, secondary damage can persist for days. That's why a rapid response often determines whether your property can be fully restored or suffers irreversible loss.
We maintain open lines of communication with you and your insurance provider at every stage. Our goal is to ensure all parties stay fully aware of the progress, upcoming steps, and the best actions to take for a successful recovery from the damage.
With more than two decades of expertise in disaster recovery and a prominent position in the restoration field, First Call delivers highly skilled remediation services to effectively restore damaged properties.
We utilize cutting-edge equipment, innovative techniques, and specialized cleaning agents to significantly improve the chances of salvaging your belongings, minimizing the need for costly replacements.
In the event of fire damage affecting your home or commercial property, prompt action is essential—reach out to First Call without delay. Serving clients in Durango and nearby communities, our team delivers comprehensive fire damage recovery solutions tailored to your needs. We start by thoroughly evaluating the impact on your building and personal items. Next, we secure the site with structural bracing and boarding as required. At First Call, we partner with you every step of the way, handling your possessions with care and empathy while addressing your priorities. Our experts move efficiently to thoroughly clean, restore, and eliminate odors from your space.
The First Call team will kick off the process with a detailed inspection of the fire damage to your property, whether residential or commercial. Our skilled technicians will then carefully extract belongings, restoring those that are salvageable while responsibly discarding irreparable items. Finally, we thoroughly eliminate all soot, smoke residues, and contaminants from both the air and surfaces.
First Call employs advanced specialized equipment and professional-grade deodorizing agents to effectively eliminate smoke odors. Our primary goal is to restore superior indoor air quality, which is essential for thorough smoke odor remediation. We deploy powerful air scrubbers equipped with HEPA and activated carbon filters to capture airborne contaminants and neutralize lingering smells, resulting in noticeably fresher air throughout the space. Furthermore, our certified experts meticulously inspect and treat the area to guarantee that all traces of odor are completely eradicated, leaving your property refreshed, odor-free, and ready for use.
To safeguard your property against further harm from weather elements or intruders, First Call offers professional board-up services and secure roof tarping solutions.
Even after the flames are fully extinguished, the destruction from a fire doesn't stop—secondary issues like lingering smoke, corrosive soot, trapped moisture from firefighting efforts, and potential structural weakening can continue to worsen the damage over time, often leading to problems such as mold growth within just 24-48 hours.
That's why acting without delay is crucial. Contact a trusted fire damage restoration expert like First Call of Durango right away to begin mitigation and prevent further harm to your property in Durango, CO, and the surrounding areas.
First Call handles your personal belongings with the utmost care during the contents pack-out process. We conduct a detailed inventory, carefully pack your items, transport them to our secure, climate-controlled facility, and then professionally clean, deodorize, and restore them to their pre-loss condition. Once the on-site restoration work is complete, we repack everything and deliver it safely back to your home.
In situations where space on the property is limited or extensive structural repairs are needed, our team will perform the full pack-out, off-site cleaning, deodorization, and restoration to ensure nothing is overlooked and your possessions are protected throughout the recovery.
Fires frequently leave windows shattered, doors compromised, and roofs breached—whether from intense heat, smoke damage, structural weakening, or even firefighting efforts to ventilate the blaze. To shield your home from prying eyes, potential vandals, trespassers, or harsh weather that could cause even more harm, First Call promptly installs secure board-ups over affected doors and windows using durable materials. We also apply heavy-duty roof tarping to cover any damaged or exposed sections, effectively blocking rain, wind, debris, and further deterioration until full repairs can be completed. These essential protective steps help preserve your property's integrity during the restoration process.
Carpet affected by fire, smoke, soot, or water from extinguishing efforts can often be successfully restored to look and feel like new. First Call utilizes advanced, industry-approved cleaning techniques and specialized solutions that effectively remove contaminants while preserving the integrity of the carpet fibers—aiming to return them to their original pre-loss appearance whenever feasible.
Our certified technicians conduct a thorough assessment to determine the best course of action. If restoration proves possible through careful cleaning, deodorization, and extraction processes, we'll handle it with precision to avoid any further fiber damage. In cases where the carpet or padding is too severely compromised—such as from heavy charring, deep saturation, or irreversible contamination—we'll safely remove and dispose of the materials in full compliance with local regulations, paving the way for proper replacement.
Particulate Soot Decontamination targets the tiny, harmful soot particles and toxic residues that linger after a fire or puff back. These microscopic, often oily contaminants penetrate deep into surfaces, HVAC systems, and porous materials—posing serious health risks through poor air quality and long-term exposure. Professional removal is essential, as they can be invisible, odorless, or difficult to detect.
First Call uses advanced HEPA air scrubbers, specialized vacuums, chemical sponges, and targeted air purification to thoroughly capture and eliminate these particulates from surfaces, ducts, and the air. Our certified team assesses the damage and applies precise decontamination methods to fully restore your property to a safe, clean, pre-loss condition—ensuring healthier air and peace of mind.
Fire and smoke damage frequently causes structural issues that require professional rebuilding and repairs. First Call’s experienced construction team handles these essential fixes and full-scale rebuilds with precision, coordinating every detail to ensure a seamless, efficient restoration process from start to finish.
Contact First Call Right Away!
What do I do if there's a fire late at night and I need help?
At First Call of Durango, we’re here for you around the clock—24/7, every single day of the year. No matter when disaster strikes, day or night, weekday or holiday, our team will answer your call and be on the way fast. We treat every home and business like it’s our own, working hard to not only repair the damage but to leave your property cleaner, safer, and in better shape than we found it. When emergency strikes, don’t wait—call right now at (970) 385-1776
How can I get a free estimate, and is there any cost for it?
Fire damage estimates are free! Call us now at (970) 385-1776.
Will my insurance policy cover a fire?
Coverage depends on the specifics of your insurance policy. If the damage is covered, your insurance company will typically pay invoices up to your policy limits, with you responsible for paying the deductible. Reach out to your insurance agent or broker to confirm whether this loss falls under your coverage.
First Call came in for a small mold job on my rental space. They removed cabinets, cut clean lines in the drywall and did a fantastic cleanup job. Highly recommended!
Ryan and his team are very professional. First Call came and cleaned/dried water and the mold damage after the city’s sewer water came up through my bathroom toilet in my salon. They also cleaned my [...]